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Privacy Policy

Last Updated: July 16, 2023

This Privacy Policy describes how Winered.in (“we,” “us,” or “our”) collects, uses, stores, and protects the personal information of users (“you” or “your”) who visit and use our website, www.winered.in (“Website”). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Website, you agree to the terms of this Privacy Policy.

  1. Information We Collect We may collect the following types of information when you use our Website:

1.1 Personal Information:

  • Contact information (such as name, email address, phone number, and shipping address) provided when you create an account or make a purchase.
  • Billing information (such as credit card details) necessary for processing payments.

1.2 Non-Personal Information:

  • Log files: When you visit our Website, we may automatically collect certain information, such as your IP address, browser type, referring/exit pages, and operating system. This information is used for analyzing trends, administering the Website, and improving the overall user experience.
  1. Use of Information We use the collected information for the following purposes:

2.1 Providing Services:

  • To process and fulfill your orders, including delivering products and managing returns or exchanges.
  • To communicate with you regarding your orders, inquiries, and account-related matters.
  • To personalize your shopping experience and provide you with relevant product recommendations and offers.
  • To improve our products, services, and Website functionality.

2.2 Marketing and Communication:

  • To send you promotional materials, newsletters, and updates about our products, services, and promotions. You can opt out of these communications at any time.
  • To conduct surveys, contests, or other promotional activities.

2.3 Legal Obligations:

  • To comply with applicable laws, regulations, or legal processes.
  • To protect our rights, property, or safety and those of our users or others.
  1. Data Security We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.
  2. Sharing of Information We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third parties in the following circumstances:

4.1 Service Providers: We may engage third-party service providers to perform certain functions on our behalf, such as payment processing, order fulfillment, shipping, or marketing assistance. These service providers have access to your personal information only to the extent necessary to perform their services and are obligated to maintain its confidentiality.

4.2 Legal Compliance and Protection: We may disclose your personal information if required by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations or respond to legal requests.
  • Protect and defend our rights or property, including the enforcement of our policies or agreements.
  • Prevent or investigate possible wrongdoing, fraud, or security issues.
  1. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, administer the Website, and gather demographic information. You can control the use of cookies through your browser settings or other tools, but disabling cookies may limit certain functionalities of the Website.
  2. Third-Party Links Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
  3. Children’s Privacy Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete it.
  4. Updates to this Privacy Policy We may update this Privacy Policy from time to time. Any changes will be effective upon posting on the Website. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
  5. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected]

By using our Website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.