FAQ

What payment methods can i choose from?

We accept Cash on Delivery, UPI, Net Banking & Wallets

Can i return/cancel my order?

Yes you may, if your order has not been dispatched. Please get in touch with our Customer Care Team at the earliest to change/cancel your order.

How long will it take to process my return?

Only after receiving our confirmation for the return, we will schedule a pickup for the order within 2-3 business days of placing the request with no additional costs. Usually we receive the product in 2-3

days. On receiving, within 2-3 working days we will issue the refund or dispatch the exchanged product if all conditions are met. If the item requested for exchange is not available, we will try to give you best possible alternatives or issue a refund for the same. This process usually takes 2-3 business days.


How long will it take to deliver my order?

It usually takes 4-5 working days for domestic delivery.

Do you customize products?

We don’t have customization options.

How do I know if an item is eligible for return?

You are eligible for returns within 7 days of receiving the product. You can generate returns by going to the "Returns & Exchanges" section of our website

What is the process for receiving a refund after I return my product?

In case of a return, the amount will be refunded either to the original payment method used for the purchase or to the account details provided by you at the time of the refund request.

In case of Cash on Delivery to get refund in bank account a RazorPay link will be provided to customer via mail/SMS in which customer will fill the details & get reimbursement of the amount in the account.



What is the process to return a product?

You can place your return request within 7 days that product is delivered by selecting 'Return & Exchange' at the bottom of the page. Once you have submitted your return request, we will schedule a pickup to collect the return. You will receive a refund for the amount of the style/s returned.

Is there an additional shipping charge?

We provide free shipping all over India.



What can I do if I receive a damaged product?

To request a return, click on “Return & Exchange”’ and we will schedule a pickup. After evaluating the returned product, the refund will be processed.

Can I modify the shipping address of my order after it has been placed?

Yes, you can modify it if your order has not been dispatched. You can contact our customer care. Our team will get back to you soon.

How do I apply my promo code?

Although some of the coupons are auto-applied, you can apply your promo code in the “Enter Coupon Code” section located under order summary.