Shipping policy

At WineRed, we prioritize timely and secure delivery. Here's what you can expect from our shipping services within India:

Processing & Dispatch

Orders are processed within 1-2 business days.
Once dispatched, you'll receive an email or WhatsApp notification with tracking details.

Shipping Options

Free Standard Shipping: Available on all orders across India.
Delivery Time: Typically 2-3 business days from dispatch.
Cash on Delivery (COD): Available with no extra charges. Orders will be verified via email or text verification prior to dispatch.
Prepaid Orders: Processed quicker without phone verification. Recommended for faster processing and seamless checkout.

Delivery Attempts & Unserviceable Areas

Two delivery attempts will be made. If unsuccessful, we'll contact you to arrange redelivery or a refund.
Certain pincodes may be unserviceable. If your pincode is affected, we'll notify you and cancel the order with a full refund.

Tracking Your Order

Receive a tracking number via email once your order is dispatched.
Monitor your package in real-time and stay updated on the expected delivery date.

Potential Delays

Unexpected delays can occur due to weather conditions, strikes, or holidays. We'll inform you and assist you in tracking your order.

FAQ

Q1. What happens if I’m not available to receive my order?
Our courier will make two attempts. If both attempts fail, the order will be returned to us, and we will contact you for a refund or redelivery arrangement.

 

Q2. How do I track my order?

You will receive a tracking link by email once the product has been dispatched.

Q3. Can I change my shipping address after placing an order?

Yes, you can modify it if your order has not been dispatched. You can request an address change within 24 hours of placing the order. However, if the order is dispatched, no changes can be made.

Q4. What should I do if my area is unserviceable?

If your pincode is unserviceable, we will notify you and cancel the order with a full refund.

 

 

By shopping with WineRed, you can expect a smooth and efficient delivery process. If you have any questions or concerns, feel free to reach out to us at orders@winered.in or call us at +91 8527578809. Our team will be happy to help you.